Q: How long is the warranty?
A: 1-year warranty since delivered out.
Q: What’s the MOQ?
Q:How about the OEM/ODM service ?
A: We provide all kinds of OEM/ODM service,eg:Logo printing on housing,Customized package,Software Customization.
Q: How long is the delivery time?
A: Sample order about 3-5 working days, bulk order about 7-15 working days.
Normally, we ship goods by sea,air and express.
. By sea to your nearest sea port for 10~15 days
. By air to your nearest air port for 5~10 days
. By express(UPS,DHL.FEDEX,TNT…) to your door for 3~6 days
Q: What methods of payment accepted?
A: 1. We can accept T/T, L/C, Western Union, Escrow and Paypal before production.
2. If you have any doubt about payment, please contact us freely.
1.Escrow is accepted only(Through Visa, MasterCard, Western Union, QIWI,and wir e transfer via banks).
2.It usually takes 24 hours for payment arrive to seller’s account.Bank may reject payment in 24 hours,so for business safety,we start to arrange order after payment arrives completely.
3.Some country customs request tariff before sending the package to buyer.Buyer should be aware of his own customs’ policy as tariff is paid by buyer.
1.All items are in stock and are dispatched to you within 3 days after your payment.
2.Please note that items purchased on holiday are dispatched the next working day.
3.If you have not receive the goods within 30 working days after payment for China post or other, please contact us.We will track the parcel from our agent and reply you ASAP.
4.You can choose China post, ePack,EMS,DHL,UPS etc base on your needs.
5.Any other questions or problems please feel free to contact me.
1.6 months. Buy with confidence!
2.If item is defective in 3 months, we will send you a replacement without extra charger, or offer refund after we receive the defective item.
3.If item is defective after 3 months, you can still send it back to us. We will send you a new one after receiving the defective item. But you have to pay the extra shipping fee.
custom. You still need to pay tax to clear custom. We won’t bear the customs taxes. The cost of return or lostparcel would be on customer due to reject customs clearance.
1.Dear buyer, if you are satisfied with our goods and service,please kindly give us 5 stars, and we will give you 5 stars and positive feedback.
2.If you are dissatisfied with this purchasing,Please give us a chance to do things right before you leave negative/neutral comment.Please feel free to contact us about your questions. We will reply
you timely and do our utmost to support you until you are satisfied.
3.You can contact us at anytime for purchasing and questions, we will be glad at your service.
Problème de la part du transporteur, l’expédition a été annulée, après avoir ouvert un litige car le vendeur n’a pas répondu à mes messages, j’ai été remboursé.