Q: How long is the warranty?
A: 1-year warranty since delivered out.
Q: What’s the MOQ?
Q:How about the OEM/ODM service ?
A: We provide all kinds of OEM/ODM service,eg:Logo printing on housing,Customized package,Software Customization.
Q: How long is the delivery time?
A: Sample order about 3-5 working days, bulk order about 7-15 working days.
Normally, we ship goods by sea,air and express.
. By sea to your nearest sea port for 10~15 days
. By air to your nearest air port for 5~10 days
. By express(UPS,DHL.FEDEX,TNT…) to your door for 3~6 days
Q: What methods of payment accepted?
A: 1. We can accept T/T, L/C, Western Union, Escrow and Paypal before production.
2. If you have any doubt about payment, please contact us freely.
1.Dear Russian Friends Please Leave us you Full Name Due to Russian Policy and easy to customs clearance .
2.We offer a variety of Display Screen( SKYLCD Professional custom mold opening, production, research and development, sales of LCD, TFT, OLED display LCD screens, bulk purchases are more favorable ). Please contact us if you have any needs
3.All devices be tested before shipping and 100% working well. If it cannot be used after you received and tested, Please do not worry and contact with us immediately,we will give you a satisfied solution.
4.Please don’t accept the parcel if it is damaged so that we can ask a claim from express company.
5.Open a dispute before communication means give up after-sale service.
Please use message box or trade manager to contact us for any problem, we will reply you within 48 hours.
1.Escrow is accepted only(Through Visa, MasterCard, Western Union, QIWI,and wir e transfer via banks).
2.It usually takes 24 hours for payment arrive to seller’s account.Bank may reject payment in 24 hours,so for business safety,we start to arrange order after payment arrives completely.
3.Some country customs request tariff before sending the package to buyer.Buyer should be aware of his own customs’ policy as tariff is paid by buyer.
1.All items are in stock and are dispatched to you within 3 days after your payment.
2.Please note that items purchased on holiday are dispatched the next working day.
3.If you have not receive the goods within 30 working days after payment for China post or other, please contact us.We will track the parcel from our agent and reply you ASAP.
4.You can choose China post, ePack,EMS,DHL,UPS etc base on your needs.
5.Any other questions or problems please feel free to contact me.